2 Carat Heart Diamond Necklace in 14K Gold | Feinschild

Feinschild Jewelry Warranty

Our Commitment to Quality

Every piece of Feinschild Jewelry is crafted from the finest materials, including 925 Sterling Silver and high-quality gold-plated finishes.  For Gold & DIAMOND  Jewelry all gold is 14k gold and diamonds are certified lab grown diamonds

(natural diamonds can  be ordered upon request) ((certificate upon request))

We are confident in the quality of our jewelry and want you to enjoy it for years to come. That’s why we stand behind every purchase with our product warranty.

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Jewelry Care Guidelines

To help preserve the beauty and longevity of your jewelry, we recommend:

•⁠ ⁠Clean your jewelry occasionally using a soft jewelry polishing cloth.
•⁠ ⁠Avoid cleaning with harsh chemicals or abrasive cleaners.
•⁠ ⁠Do not wear jewelry while bathing, swimming, or in hot tubs.
•⁠ ⁠Avoid prolonged contact with perfumes, lotions, cosmetics, chlorine, salt water, and other chemicals.
•⁠ ⁠Store your jewelry in a dry place when not in use.

With proper care, your jewelry will maintain its beauty for years.

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12-Month Warranty

Your Feinschild Jewelry purchase is covered by a 12-month warranty from the date of purchase.

The warranty covers manufacturing defects that occur during normal use.

The warranty does not cover:

•⁠ ⁠Damage caused by accidental impact or misuse
•⁠ ⁠Scratches, dents, or normal wear and tear
•⁠ ⁠Damage resulting from improper care or exposure to chemicals
•⁠ ⁠Lost or stolen jewelry
•⁠ ⁠Damage caused by modifications or repairs performed by anyone other than Feinschild Jewelry

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Warranty Service

If you believe your jewelry has a manufacturing defect, please contact us or visit our showroom with your proof of purchase.

Our jewelry specialists will inspect your item and determine the appropriate repair or replacement under the warranty policy.

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Contact Us

Feinschild Jewelry

📍 12 Nahal Zohar, Ramat Beit Shemesh A, Israel

📞 +972 58-633-7805

 

 

While our manufacturing warranty covers defects for 12 months, we proudly offer lifetime cleaning, inspection, and professional care recommendations for all authentic Feinschild Jewelry. Our goal is to help your jewelry remain as beautiful as the day you received it.

Shipping & Delivery

Carefully Packaged. Securely Delivered.

Every order from Feinschild Jewelry is carefully inspected, beautifully packaged, and prepared with the utmost attention before leaving our showroom.

Choose the delivery option that best suits your needs.

Delivery Options

Same-Day Delivery

₪50

Available for eligible locations and orders placed before the daily cutoff time.

Express Delivery (1–2 Business Days)

₪35

Fast and reliable nationwide delivery.

Israel Post (Doar Yisrael)

Free

Standard shipping via Israel Post.

Estimated delivery time: up to 10 business days.

In-Store Pickup

Free

Collect your order from our showroom at your convenience.

Feinschild Jewelry
12 Nahal Zohar, Ramat Beit Shemesh A, Israel

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Order Processing

Orders are typically prepared within 1 business day. Orders placed on weekends or public holidays will be processed on the next business day.

Custom-made or personalized jewelry may require additional production time. If so, we will notify you after your order is placed.

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Tracking

Once your order has been shipped, you will receive a shipping confirmation and tracking information (where available).

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Delivery Information

Delivery times are estimates and may vary due to weather, holidays, courier delays, or other circumstances beyond our control.

Please ensure that your shipping address and contact information are accurate to help avoid delays.

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Questions?

Our team is always happy to assist with any shipping inquiries.

Feinschild Jewelry

📞 +972 58-633-7805

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Our Promise

Every Feinschild Jewelry order is packaged with care, elegance, and attention to detail—because your luxury experience begins long before you open the box.