Last Updated: July 7, 2026
1. Introduction
Welcome to Feinschild Jewelry. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using this website.
These Terms govern your use of our website, products, and services.
2. Products
We specialize in fine jewelry, including natural and lab-grown diamonds, engagement rings, wedding bands, custom-designed jewelry, and luxury diamond pieces.
Due to the handcrafted nature of our products, slight variations in gemstone characteristics, metal finish, dimensions, and weight may occur. These natural differences are not considered defects and contribute to the uniqueness of each piece.
3. Custom Orders
Custom-designed jewelry is created specifically for each client.
Once a custom design has been approved and production has commenced, the order cannot be cancelled or modified.
Custom-made pieces are generally non-refundable unless required by applicable consumer protection laws or if the item is found to have a manufacturing defect.
4. Pricing
All prices displayed on the website are subject to change without prior notice.
While every effort is made to ensure pricing accuracy, we reserve the right to correct pricing errors, typographical mistakes, or inaccurate product information at any time.
5. Payment
Orders are processed only after payment has been successfully authorized.
We reserve the right to refuse or cancel any order in cases including, but not limited to:
- suspected fraud
- payment authorization failure
- pricing errors
- inventory availability
- compliance with applicable laws
6. Shipping & Delivery
Delivery times provided are estimates only and may vary depending on production schedules, shipping carriers, customs procedures, and destination.
Risk of loss transfers to the customer upon delivery to the shipping address provided during checkout.
Customers are responsible for ensuring that all shipping information is accurate.
7. Returns & Exchanges
Ready-to-wear items may be eligible for return or exchange within the applicable return period, provided they are:
- unworn
- undamaged
- in their original packaging
- accompanied by proof of purchase
Custom-made, engraved, resized, or personalized jewelry is generally not eligible for return unless required by law or due to a manufacturing defect.
8. Product Care
Customers are responsible for the proper care of their jewelry.
Damage resulting from accidents, misuse, improper storage, normal wear, chemical exposure, or unauthorized repairs is not covered under any warranty.
We recommend periodic professional inspection and cleaning to maintain the beauty and integrity of your jewelry.
9. Intellectual Property
All content on this website—including photographs, videos, logos, designs, graphics, text, trademarks, and product descriptions—is the exclusive property of Feinschild Jewelry unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
10. Website Use
You agree not to:
- use the website for unlawful purposes;
- interfere with website functionality or security;
- upload malicious software;
- misuse any content or intellectual property.
We reserve the right to restrict or terminate access for users who violate these Terms.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Feinschild Jewelry shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or the purchase of our products.
Our total liability shall not exceed the amount paid for the applicable product.
12. Warranty
Where applicable, our jewelry is covered against manufacturing defects for the period specified at the time of purchase.
The warranty does not cover:
- accidental damage;
- normal wear and tear;
- loss or theft;
- chipped or broken gemstones caused by impact;
- damage resulting from misuse or unauthorized repairs.
13. Privacy
Your privacy is important to us. Personal information collected through this website is handled in accordance with our Privacy Policy.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Feinschild Jewelry operates.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
15. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.